Last updated: June 25, 2025
At Kissmybeauty, we know that plans can change. To keep things flexible, we offer free order cancellations or changes within 24 hours of your purchase.
1. Eligibility Window
- Timeframe: You may cancel or modify your order at any time within 24 hours of placement.
- After this 24-hour period, orders enter production and cannot be altered or canceled.
2. How to Cancel or Change Your Order
- Email: Send your request to support@kissmybeauty.com
- Contact Form: Use the “Contact Us” page on our website.
- What to Include:
- Your order number
- Name and email used for the purchase
- Clear instructions on what you’d like to cancel or update
We aim to confirm all cancellations or changes within 1 business day.
3. Address Accuracy
Please double-check your delivery address before completing checkout. Kissmybeauty is not liable for errors or omissions in the shipping information you provide.
- If a package is returned due to an incorrect address, you will be responsible for any additional shipping fees to resend your order.
4. Need Assistance?
Our customer support team is ready to help:
- Address: 1655 Spring St, Coshocton, OH 43812, United States Of America
- Email: support@kissmybeauty.com
- Phone: +1 (270) 426-0349
- Support Hours: 9:00 AM – 6:30 PM (EST) (Mon – Fri).
Feel free to reach out through email or our “Contact Us” page, and we’ll take care of you!